Store Policy
Thank you for choosing Blue Cedar Branding Co. for your custom branding needs. We are dedicated to providing you with high-quality laser engraving, embroidery, promotional products, and awards tailored to your specifications. Please take a moment to review our store policies outlined below.
Ordering Process
To place an order for our In Stock Shop, visit our website and select your desired product and customization options. We require full payment at the time of ordering.
For custom orders please send pictures and instructions to BlueCedarBrandingCo@gmail.com.
Orders for custom items, such as laser-engraved or embroidered products, cannot be canceled once production has begun.
Production Time
We work diligently to fulfill orders promptly.
Custom order production times may vary based on the complexity of your order and current demand.
In Stock Shop orders typically can be completed within 3-5 business days, plus shipping time.
If you have a specific deadline, please contact us before placing your order to discuss rush options.
Shipping
We offer various shipping options during checkout.
Shipping costs are calculated based on the size, weight, and destination of your order.
Blue Cedar Branding Co. is not responsible for any delays, loss, or damage incurred during shipping. We recommend purchasing shipping insurance for valuable items.
Returns and Exchanges
We take great pride in our craftsmanship and quality. If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order.
Customized items are not eligible for return or exchange unless the error is on our end. We are not responsible for mistakes on orders were customer approved proof with an error.
All return shipping costs are the responsibility of the customer unless otherwise specified.
Customer Satisfaction
Your satisfaction is our top priority. If you have any concerns or questions about your order, please don't hesitate to reach out to our customer service team via the "Contact" tab on our website.
We are committed to resolving any issues promptly and to your satisfaction.
Privacy & Safety
We respect your privacy and maintain the confidentiality of your personal information. For details, please review our Privacy Policy.
Copyright and Trademarks
When requesting custom designs or logos, you confirm that you have the necessary rights or permissions to use them. Blue Cedar Branding Co. is not responsible for any copyright or trademark infringements.
Rush Orders
Please expect custom orders to take up to 2 weeks for completion. We reserve the right to charge a 10% Rush Order Fee for any custom orders needed before that time.
Payment Methods
By placing an order with Blue Cedar Branding Co., you acknowledge and agree to adhere to the terms and conditions outlined in this Store Policy. We reserve the right to update or modify these policies at any time, so please check back periodically for any changes.
Thank you for choosing Blue Cedar Branding Co. for your custom branding needs. We look forward to serving you with excellence and creativity.
Sincerely,
The Blue Cedar Branding Co. Team
- Credit / Debit Cards
- Offline Payments- Cash or Check